Unravel the essential details of MetaMask's latest announcement about the critical bug fix in their mobile app.
Learn the steps to check if you're affected and how to navigate through potential transaction errors, ensuring the security of your digital assets.
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Critical Bug Fixed in MetaMask's Mobile App Update: Version 7.10.0
On November 15, 2023, MetaMask announced that they had addressed a significant bug found in their mobile app, urging users to promptly upgrade to the latest version, 7.10.0.
This bug involved transactions not being executed as expected across multiple blockchain networks. Reports indicated issues such as transaction histories not being displayed and transactions not appearing on blockchain explorers for some app users.
How to Determine if You're Affected by the MetaMask Bug
In their announcement, MetaMask provided guidance on how to check if you've been impacted by this issue. Users should verify two key points:
- On the MetaMask mobile app's transaction confirmation page, check if old transactions are listed as 'submitted' or not displayed at all.
- Check if your transactions are not appearing on blockchain explorers like Etherscan.
If these criteria are met, MetaMask advises contacting their customer support team via http://support.metamask.io, emphasizing that customer asset security is their top priority.
Additionally, with the rise of impersonators posing as MetaMask's official support on social media platforms like X (formerly Twitter), it's vital to ensure you're not dealing with a fraudulent site or individual.
Reports of 'Sent Error' Misrepresentation in MetaMask
Recent reports concerning MetaMask include issues where users, seeing an error message for a failed transaction, ended up sending multiple transactions, not realizing that the initial transaction was actually successful.
If the error display on MetaMask merely reflects a failure to update the cryptocurrency transaction history, trusting this display and re-sending funds could result in multiple unintended transactions.
In cases of uncertainty about whether a transaction was successful, especially when a sending error is displayed, it's recommended to check your wallet address on blockchain explorers like Etherscan to verify the completion of past transactions.
This step is crucial to avoid the risk of repeated unintended transactions.
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